1. Introduction & Definitions

We collect the following types of personal information to provide our services:

Effective Date: [15-MAY-2023]
These Terms of Service ("Terms") govern your access to and use of our website, mobile app, and related services (collectively, the "Services") provided by Bridge on (“we,” “us,” or “our”).
By using our Services, you agree to be bound by these Terms. If you do not agree, Bridge on services will be restricted.

Definitions
“User,” “you,” or “your” refers to any person accessing or using the Services.
“Content” refers to text, images, graphics, and other materials provided through the Services.
“Account” means a registered user profile for accessing certain features.

2. Acceptance of Terms

By accessing or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy.
If you do not agree to these Terms, you may not access or use our Services.

Compliance with Data Protection Laws (GDPR & Others include CCPA)
We are committed to protecting your personal data and complying with applicable privacy laws, including the General Data Protection Regulation (GDPR).
All personal data collected or processed through our Services is handled in accordance with our [Privacy Policy].

We also comply with the California Consumer Privacy Act (CCPA), and offer California residents additional rights regarding their personal information. Please refer to our [Privacy Policy] for more details.

3. Services Provided

Bridge on is a multi-functional platform that provides the following services through its website and mobile application:

1) E-commerce Services

- Online display, browsing, ordering, and purchasing of physical and digital products
- Secure checkout and payment processing via trusted third-party providers
- Order tracking, shipping updates, and transaction management

2) Digital Content Services

- Access to original branded content, including fashion/lifestyle articles, curated recommendations, and seasonal style guides
- Embedded multimedia content, including videos from our official YouTube channel

3) Community & User Interaction

- User-generated content including product reviews, ratings, and Q&A participation
- Community-based features such as following, commenting, and sharing

4) Influencer Marketing & Collaborations

- Partner programs for influencers, including curated product collections and group-buying ("공구") campaigns
- Hosting influencer-led promotional events and co-branded content

5) Social Media Integration

- Access to Bridge on's official social media content via embedded feeds and direct links (Instagram, Facebook, YouTube, X, Thread etc.)
- Optional login and account integration through social media platforms

We reserve the right to modify, suspend, or terminate any portion of the Services at any time, including but not limited to features, content, or availability.
Certain features may require account registration. Some services may be subject to additional guidelines, terms, or eligibility requirements, which will be provided as needed.

4. User Account

To access certain features of our Services — such as placing orders, writing reviews, or participating in community discussions — you may be required to create a user account.

By creating an account, you consent to the collection and processing of your personal data as described in our [Privacy Policy].

1) Account Creation

You agree to provide accurate, complete, and current information during registration and to keep your account details updated.
You may not create an account using false identity or information on behalf of someone else without authorization.

2) Account Security

You are solely responsible for maintaining the confidentiality of your account credentials (e.g., username and password).
You are also responsible for all activities that occur under your account, whether or not you authorized them.
If you suspect unauthorized access or activity, you must notify us immediately.

3) Account Restrictions

We reserve the right to suspend, limit, or terminate any account at our sole discretion, especially in cases of:
- Violation of these Terms
- Fraudulent activity
- Abuse of our Services or community features
- Use of offensive or harmful content

You agree not to use your account to:
- Impersonate others or provide false information
- Harass, threaten, or abuse other users
- Post unlawful, harmful, or infringing content
- Interfere with or disrupt our Services or security systems

4) Age Restrictions

You must be at least 13 years old to create an account. We do not knowingly collect personal information from children under 13 (see our [Children’s Privacy] section).

5) Account Termination by User

You may delete your account at any time by contacting customer support or using the account settings page.
Please note that some information may be retained in accordance with our [Privacy Policy] and applicable laws.

Inactive accounts may be deactivated or deleted after an extended period of inactivity, subject to prior notice and in accordance with applicable laws.
Your account is for personal, non-commercial use only, unless otherwise authorized in writing by Bridge on.

5. Payments and Billing

All prices are displayed in USD. and are exclusive of any applicable duties, taxes, or import fees.
You are responsible for any customs duties, VAT, or local taxes imposed by your country’s customs authorities upon delivery.

1) Payment Methods

We accept secure payments through credit/debit cards, PayPal, and other methods displayed at checkout.
All payments are processed by certified third-party payment providers. Bridge on does not store your full credit card or payment details.

2) Currency and Fees

All orders are processed in [USD or your selected currency].
If your local currency is different, your card issuer or payment provider may apply currency conversion rates or transaction fees.
Bridge on is not responsible for these additional charges.

3) Order Confirmation

Once your payment is complete, you will receive a confirmation email.
Orders will not be shipped until payment is successfully received.

4) Customs and Import Duties

Products are shipped from South Korea. Import duties, taxes, and related fees are not included in the product price or shipping fee.
These charges are the responsibility of the recipient and must be paid upon delivery.

Please check your local customs policies before placing an order.

5) Refunds and Cancellations

Please refer to our [see below for details] for details on returns, refunds, and cancellations.
Bridge on reserves the right to cancel orders suspected of fraud, policy violations, or pricing errors.

6. Refund Policy

Once an order is placed, cancellations are not permitted. Please review all product details carefully before confirming your order.

In addition, We do not offer exchange services at this time.

1. Change of Mind, Order Mistakes, or Incorrect Address

If you change your mind, made an error during ordering, or provided an incorrect shipping address, you may request a refund.

- Customers must return the item (in part or in full) to the Bridge on warehouse.
- Return shipping fees are the customer’s responsibility.
- Only the product price will be refunded via Bridge on points. Initial shipping fees, including those offered as part of a free shipping promotion, are non-refundable.

2. Defective, Missing, or Incorrect Items

If your item is defective, incorrectly delivered or missing in part or in full:

- Items that must be returned, send them to our warehouse and provide your return tracking number and delivery receipt.
- Return shipping fees will be reimbursed in Bridge on points. (Shipping fee to Bridge on warehouse)
- The item fee will be reimbursed in the original payment method.

3. Broken or Lost Items During Shipping

An investigation will be initiated with the carrier responsible for delivery.

Since local deliveries are handled by local carriers, customers must actively cooperate with their investigation process.

Investigations take approximately 21 business days but may vary depending on local carrier policies.

If the carrier contacts customers via call or email, your prompt response is required. If no response is received, the investigation may not be processed.

1) Broken Items:

The item’s value will be reimbursed in Bridge on points.

2) Lost Items:

The item’s value and delivery fee (only for paid shipping options) will be refunded to your original payment method.

Note: Free shipping is not eligible for delivery fee reimbursement.

4. Customs Inspection

If your parcel is abandoned or returned due to customs inspection, both the product cost and shipping fee are non-refundable.

Refunds of duties and taxes for any issues including loss or damage occurring after customs clearance must be requested directly by the customer in accordance with the regulations of the importing country.

We strongly recommend you to check your local customs policies before placing an order.

5. Notice: Before Requesting a Refund

- Items must be returned in original condition with all labels and packaging intact.
- Free gifts must also be included; returns are not accepted if free gifts are missing.
- Refund is not possible if packaging has been damaged or labels removed.

6. Discount Coupons/Reward points

- Reward points are granted after delivery is complete.
- Used coupons or points will be returned to your account upon cancellation or refund.
- Refunds are issued for the actual amount paid after discounts or using points.

7. Refund Not Accepted For:

1) Refund Not Accepted For:

Items reported more than 7 days after the date of delivery completion.
Items that show any signs of usage.
Items have been damaged intentionally.
Items returned without prior notice or a return request.
Items that have been opened.
Items that are part of promotional offers:
- Buy 1 get 1 free items
- Clearance items
- Any events items

If you change your mind, return shipping will be charged to you.

2) This withdrawal right does not apply to:

- Digital content already accessed or downloaded
- Customized or personalized items
- Perishable goods or hygiene-related items with broken seals

In the event of a change of mind, return transportation costs will be charged.

8. Cancellation

Once an order is placed, cancellations are not permitted.
Please review all product details carefully before confirming your order.

9. Refund Request Process

1) Submit a request via My Account > Refund
2) Send your return package to our warehouse once approved
3) Provide the return tracking number and delivery receipt (Return fees to Bridge on warehouse due to seller fault will be refunded in Bridge on points.)

Refunds can be issued to your original payment method (full refund only) or as Bridge on points (for partial cancellations).

To cancel your refund request, please contact us via email.

7. User Responsibilities

By using Bridge on’s Services, you agree to use the platform in a lawful, respectful, and responsible manner.
You are solely responsible for your conduct while using the Services, including any content you submit, post, or share.

1) Prohibited Activities

You agree *not to engage in any of the following*:

- Impersonating any person, brand, or entity, or falsely claiming affiliation
- Providing false or misleading information during registration or when using the Services
- Posting or sharing offensive, discriminatory, obscene, or illegal content
- Uploading or distributing malware, viruses, or harmful code
- Engaging in unauthorized scraping, data mining, or use of bots
- Infringing on copyrights, trademarks, or intellectual property rights
- Harassing, stalking, or threatening other users or staff
- Manipulating reviews, ratings, or participation in influencer programs
- Interfering with or attempting to breach the platform’s security or systems
- Violating any applicable local, national, or international laws

2) Community & Content Rules

If you contribute content (reviews, comments, posts, etc.), you agree that:

- Your contributions must be honest, original, and respectful
- You must not post promotional or spam content
- Bridge on reserves the right to remove any content that violates our policies or is deemed inappropriate
- We reserve the right to hide, moderate, or delete any content that is false, misleading, or harmful to our community.
- Participation in our influencer program must follow additional terms and may be suspended for dishonest engagement or abuse.

3) Account Use

You must use your account solely for personal and lawful purposes.
You may not share your account credentials or allow others to use your account.

You agree not to attempt to reverse‑engineer, copy, or exploit any portion of the platform.

Bridge on reserves the right to investigate and take action, including suspension or termination of accounts that violate these Terms or applicable laws.

8. Intellectual Property

All content made available through Bridge on's Services — including but not limited to product images, graphics, logos, icons, text, videos, website layout, and digital materials — is the exclusive property of Bridge on or its licensors, partners, or content creators, and is protected by international copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, display, publish, modify, or create derivative works from any part of the Services without our prior written consent.

1) User-Generated Content

By submitting or posting content (such as product reviews, comments, photos, or other materials) on Bridge on, you grant us a non-exclusive, royalty-free, worldwide, perpetual license to use, display, reproduce, modify, translate, and distribute such content in connection with our Services and marketing.

You represent and warrant that:
- You own the rights to your submitted content or have permission to use it
- Your content does not infringe any third-party rights or applicable laws
- You grant Bridge on the right to use it without liability or obligation

We reserve the right to remove or restrict access to any user content that violates these Terms or applicable laws, or for any reason at our sole discretion.

2) Trademarks

“Bridge on” and all related names, logos, product and service names, designs, and slogans are trademarks of Bridge on or its affiliates.
You must not use such marks without our prior written permission.

All other trademarks, service marks, and logos used in the Services are the property of their respective owners.
Content shared from third-party platforms (e.g., Instagram, YouTube) may remain the property of those platforms or original creators.
By tagging or mentioning Bridge on, users grant us permission to repost or feature their content with proper attribution.

3) Copyright Infringement – DMCA Notice (for U.S. users)

We respect the intellectual property rights of others and expect our users to do the same.
If you believe that content posted on our Services infringes your copyright, you may submit a written notification under the Digital Millennium Copyright Act (DMCA) to our designated copyright agent:

**Designated Agent:**
[Bridge on]
Email: tp.legalBridge on.com
Address: 26, Beotkkot-ro 24-gil, Geumcheon-gu, Seoul, Republic of Korea
Subject line: DMCA Notice – [Your Name]

Your notice must include:
1. A description of the copyrighted work you believe has been infringed
2. The exact URL or description of where the infringing material is located
3. Your contact information (name, address, email)
4. A statement that you have a good faith belief the use is unauthorized
5. A statement under penalty of perjury that the information is accurate and you are the copyright owner (or authorized to act on their behalf)
6. Your physical or electronic signature

Bridge on may remove or disable access to the allegedly infringing content upon receipt of a valid DMCA notice.
We may also notify the user who posted the content and provide them with an opportunity to submit a counter-notice.

9. Termination

1) By User

You may terminate your account and stop using the Services at any time by contacting our customer support team or using the account settings page.

※Please note that termination of your account does not automatically entitle you to a refund.
Some data associated with your account may be retained in accordance with our [Privacy Policy] and applicable laws.

2) By Bridge on

We reserve the right to suspend or terminate your account, access, or use of the Services at our sole discretion, with or without notice, if:
- You breach these Terms or any applicable laws
- You engage in fraudulent, abusive, or harmful activity
- You use the Services in a way that may cause harm to others or our systems
- Required by law enforcement or regulatory authorities

3) Effects of Termination

Upon termination:
- Your right to use the Services will immediately cease
- Any pending or unpaid obligations may still apply
- We may delete or deactivate your account and associated data, except where retention is required by law
We are not liable to you or any third party for any termination of your access to the Services.
Inactive accounts may be suspended or deleted after 12 months of inactivity, in accordance with applicable data protection laws.

10. Disclaimers and Limitation of Liability

1) Service Disclaimer

Bridge on provides its Services on an “as is” and “as available” basis.
We make no warranties, express or implied, regarding the accuracy, completeness, reliability, availability, or suitability of the Services, including product listings, content, and third-party links.

We do not guarantee that:
- The Services will always be secure, uninterrupted, or error-free
- The information provided is always current or accurate
- Products will always meet your expectations

Use of our Services is at your own decision.

2) Third-Party Content

We are not responsible for the content, accuracy, or availability of external websites, social media platforms, or user-submitted content linked or displayed on our Services.
Any reliance on such content is at your own discretion.

3) Limitation of Liability

To the fullest extent permitted by law, Bridge on and its affiliates, partners, and employees shall not be liable for any:
- Indirect, incidental, special, or consequential damages
- Loss of profits, data, goodwill, or other intangible losses
- Damages arising from the use or inability to use the Services
- Errors, omissions, or delays in content or delivery

Our total liability in any claim arising from the use of our Services shall not exceed the amount you paid to us for the product or service in question.
Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability. In such cases, the limitations in this section may not apply to you to the extent prohibited by law.
We are not responsible for any delays, losses, or customs-related issues occurring during international shipping, including taxes, duties, or clearance delays.
We shall not be held liable for any failure or delay in the performance of our obligations caused by circumstances beyond our reasonable control (e.g., natural disasters, war, pandemic, government action, etc.).

11. Governing Law & Dispute Resolution

These Terms and your use of the Services shall be governed by and interpreted in accordance with the laws of the Republic of Korea, without regard to its conflict of law principles.

1) Jurisdiction

Any dispute, claim, or controversy arising out of or relating to these Terms or the breach, termination, enforcement, interpretation, or validity thereof shall be submitted to the exclusive jurisdiction of the courts of the Republic of Korea.

If you reside in a jurisdiction that does not recognize such a choice of law or forum (e.g., certain EU countries), you may have additional legal rights under your local consumer protection laws.

2) Good Faith Resolution

Before initiating formal legal proceedings, we encourage you to contact our customer support team to attempt to resolve the issue amicably.
You can reach us at [supportBridge on.com].

3) Class Action Waiver (for U.S. residents)

To the extent permitted by applicable law, you agree that any disputes with Bridge on will be resolved on an individual basis and not as part of a class or representative action.

4) Geographic Availability & Import Responsibility

Our Services and products may not be available in all countries or regions.
Availability depends on a variety of factors, including local laws, shipping restrictions, and customs policies.

By placing an order, you confirm that you are importing the products for personal use and that you are responsible for complying with any local import requirements, taxes, or restrictions in your country.
We may limit access to our Services or products in certain regions, at our discretion, and do not guarantee legal availability or resale authorization in all jurisdictions.

This does not limit your rights under local consumer protection laws.

12. Changes to These Terms

We may update these Terms of Use from time to time to reflect changes in our Services, business practices, or legal requirements.
When we make significant changes, we will notify users through our website or by email (if applicable).

Unless otherwise specified, changes will become effective immediately upon posting.
By continuing to use the Services after such changes take effect, you agree to be bound by the revised Terms.

We encourage you to review these Terms regularly to stay informed about your rights and responsibilities.

Contact Information

If you have any questions, concerns, or requests regarding these Terms of Use or our Services, please contact us:

Bridge on

Email: tp.svc@bridgeon.com
Phone: +1-949-734-7391
Address: 26, Beotkkot-ro 24-gil, Geumcheon-gu, Seoul, Republic of Korea
Business Hours: Monday to Friday, 10:00 AM – 6:00 PM (KST)

We will respond to all inquiries within a reasonable time, typically within 3 to 7 business days.

These Terms were last updated on 17-JUN-2025